As businesses scale, the number of issues, opportunities and decisions escalates quickly and the urgency and criticality of decisions also increases. There’s a tendency to focus on making quick decisions, triggering actions – but often the decision and actions are mis-guided, the business wastes time and resource and sometimes the actions triggered actually make an issue worse instead of solving it. Some simple tools help leadership teams to challenge a situation, and drill down on possible causes and options. Decisions can be made on the basis of better evidence, facts and proven practice rather than instant reactions or internal biases. Better decisions lead to better results.
 
A one-day workshop for executives and managers.
 
Contents:
· The worst business decisions ever made
· What is Critical Thinking
· A Focus on Curiosity
· A questioning toolkit
o 5 Whys
o So What?
o RAID questions
o Probing questions
o Reflective questions
· Occam’s Razor
· Cognitive Biases
· Tools for Problem Solving and Decision making
· Critical thinking in recruitment
· The role of Radical Candor